Frequently Asked Questions
General
Vitaltrack monitors use highly accurate medical-grade sensors, easy-to-use designs, and large bright displays — offering professional quality readings at home, without the need for calibration – ever.
Yes, all Vitaltrack blood pressure monitors and oximeters undergo strict clinical testing for accuracy and reliability.
Yes, all Vitaltrack blood pressure monitors come with batteries included, so you can start using your device straight out of the box without any extra purchases.
Yes, the Vitaltrack Pro comes with a durable carry case, making it easy to store your monitor safely and take it with you when traveling.
Yes! The Vitaltrack Pro models allow memory storage for two users, making it easy for partners or family members to track their readings separately, allowing them to view their historical trends. This helps you make decisions on what lifestyle changes are working and what’s not.
No apps are required. Our devices are designed to work fully on their own — no complicated setups, logins, or Bluetooth needed.
Yes – we use a stretchable premium cuff material which will suit all arm sizes from small to large.
Vitaltrack was designed from the ground up to be easy to not only use but to read the results. Anyone can use Vitaltrack – it’s simple but extremely powerful
Shipping
UK & Ireland: 1–2 business days
Australia & NZ: 2–5 business days
USA & Canada: 2–5 business days
We ship your order from the warehouse closest to you to ensure fast delivery:
- United Kingdom: Shipped from our UK warehouse
- United States: Shipped from our US warehouse
- Canada: Shipped from our Canadian warehouse
- Australia: Shipped from our Australian warehouse
- New Zealand: Shipped from our New Zealand warehouse
No long international shipping times — your Vitaltrack monitor is sent locally for quicker, hassle-free delivery!
Warranty & Returns
Yes, every Vitaltrack monitor comes with a 10-year warranty covering manufacturing defects and device malfunctions.
Our warranty covers any faults in materials or workmanship under normal use. It does not cover damage caused by misuse, accidents, or unauthorized repairs.
Simply contact our support team with your order number, a description of the issue, and any relevant photos or videos. We’ll quickly guide you through the next steps.
Yes. We offer a 90-day satisfaction guarantee. If you’re not happy with your purchase, you can return it for a full refund — no questions asked.